Privacy Policy

Last Updated: 1/28/25

True Grit Creative Co LLC, DBA True Grit Marketing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://truegritmarketing.com) and services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us, such as:

Name and contact details (email address, phone number, and mailing address) Payment information ( credit card details, billing address) Comments and reviews Appointment details Information provided through contact forms or emails

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

Device and browser information (IP address, browser type, operating system) Website usage data (page views, session duration, navigation paths) Location information (approximate location derived from IP address)

1.3 Information from Other Sources

We may receive information about you from other sources, such as:

Social media platforms Publicly available databases Joint marketing partners

2. Cookies and Tracking Technologies

We use various technologies to collect information automatically, including:

2.1 Cookies

Cookies are small data files placed on your device. We use the following types of cookies:

Essential cookies: Necessary for the website to function properly. Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). Marketing cookies: Used for targeted advertising and retargeting purposes. Social media cookies: Enable sharing content on social media platforms. User preference cookies: Store user preferences and settings.

2.2 Other Tracking Technologies

We also use:

Web beacons: Clear graphic images that monitor user behavior. Pixels: Code used to track user actions and conversions (e.g., Microsoft Clarity pixel, Meta pixel). Tracking URLs: Customized links that help us determine the effectiveness of our marketing campaigns.

3. How We Use Your Information

We use your information for various purposes, including:

3.1 Service Provision

Providing marketing consulting services Processing payments and managing appointments Delivering digital products

3.2 Communication

Responding to your inquiries and requests Sending newsletters and marketing communications Providing important updates about our services

3.3 Improvement and Personalization

Analyzing website usage and optimizing user experience Tailoring content and offers to your interests Conducting market research and surveys

3.4 Advertising

Displaying targeted ads on our website and third-party platforms Measuring the effectiveness of our advertising campaigns

3.5 Compliance and Security

Complying with legal obligations and industry standards Detecting, preventing, and responding to fraud, abuse, and security threats

4. Information Sharing

We may share your information with:

4.1 Service Providers

Payment processors Email marketing service providers Website hosting and analytics providers Customer relationship management (CRM) platforms

4.2 Third-Party Partners

Joint marketing partners Social media platforms Advertising networks

4.3 Legal Entities

Law enforcement agencies Government regulators Courts and other judicial bodies

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest Access controls and user authentication Regular security audits and vulnerability assessments

6. Your Rights and Choices

You have the following rights and choices regarding your personal information:

6.1 Access and Correction

You can request access to, or correction of, your personal information by contacting us.

6.2 Deletion

You can request deletion of your personal information, subject to certain exceptions (e.g., compliance with legal obligations).

6.3 Opt-Out

You can opt-out of:

Marketing communications: By following the unsubscribe instructions in our emails or contacting us. Targeted advertising: By adjusting your browser cookie settings and using opt-out tools provided by industry associations (e.g., Digital Advertising Alliance, Network Advertising Initiative).

6.4 Do Not Track

Some browsers offer a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals, but you can manage your preferences through our cookie consent tool.

7. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know about the personal information we collect, use, and disclose. The right to request deletion of your personal information. The right to opt-out of the sale of your personal information (note that we do not sell personal information as defined by the CCPA). The right to non-discrimination for exercising your privacy rights.

9. Nevada Privacy Rights

If you are a Nevada resident, you have the right to opt-out of the sale of your personal information. However, please note that we do not sell personal information as defined by Nevada law.

10. International Data Transfers

Our website and services are operated in the United States. If you are located outside the United States, your personal information will be transferred to and processed in the United States. By using our website and services, you consent to this data transfer.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of our website and services after the effective date of the new Privacy Policy constitutes your acceptance of the amended terms.

12. Contact Us

For privacy-related questions or concerns, please contact us at: [email protected]